Sonans AI

Privacy Policy

Privacy Policy for Dissonance AI, Inc. (doing business as Sonans)

1. Introduction

Welcome to Sonans! Dissonance AI, Inc., (“Sonans”, “we”, “us”, or “our”) respects the privacy of its users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We hope you take some time to read through it carefully, as it is important. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

2.1. Personal Information

• Identifiable information: such as your name, email address, and telephone number that you voluntarily give to us when choosing to participate in various activities related to Sonans, such as online chat and product purchases.
• Payment details: including credit card numbers or PayPal account information provided during a transaction.

2.2. Derivative Data

• Technical information: such as your browser type, IP address, operating system, and access times.
• Usage data: information about how you interact with our website, such as the pages you viewed and the links you clicked.

3. How We Use Your Information

We may use information collected about you via Sonans to:

• Facilitate account creation and login process.
• Process payments and refunds.
• Send you promotional information, such as newsletters. If you decide at any time you no longer wish to receive such communications, you can opt-out.
• Increase the efficiency and operation of our services.
• Monitor and analyze usage and trends to improve your experience with Sonans.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

We use third-party integrations and services, such as Google Workspace APIs and other Google APIs, to facilitate certain functionality within our services. However, these APIs are not used to develop, improve, or train generalized AI and/or ML models.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Options Regarding Your Information

7.1. Account Information

• You may at any time review or change the information in your account or terminate your account by contacting your Sonans representative.

7.2. Emails and Communications

• If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
  • Noting your preferences at the time you register your account with our website.
  • Logging into your account settings and updating your preferences.
  • Contacting your Sonans representative

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [hello@sonans.ai]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.